International Shipping Policies
BongStyle.com offers shipping to most international countries worldwide. Please review our international order and shipping policies below as shipping rates and other fees may vary depending on the destination address outside India.
International orders are all shipped International Priority with our carrier and includes insurance for the full value of the merchandise.
Estimated shipped time is within 5-7 business days, however this might be extended depending on the customs process and may vary depending on the destination country.
Customs, Duties, Taxes and Other Charges
Orders shipped to addresses outside the India may be subject to additional charges, taxes or fees which are determined by the local customs office of the destination country. Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer.
International purchasers should contact their customs office for accurate duty and tax information. Where available, the websites of local customs offices are also provided here.
BongStyle.com extends the same 30 day return policy on orders shipped outside of the India. The customer is responsible for all shipping costs, duties, VAT and taxes that may be incurred in returning the item(s) back to BongStyle.com. We do not accept C.O.D returns.
If any duties, VAT or taxes were paid to the shipping carrier on receipt of the order, it is the customer's responsibility to contact them to request any refunds.
In the event a package is refused at customs by the customer, or if a customer is unavailable to accept the package from the shipping carrier and BongStyle.com is charged any return shipping charges, duties, VAT or taxes, the customer will be responsible for all expenses related to the outbound shipment and return of the package. This amount will be deducted from the original sales amount when the refund is applied.
In case a product gets damaged during transit, you can either opt for a full refund or a replacement. To process any such claims, customers must notify BongStyle.com with a photograph of the damaged product within 2 days of receipt of the product. The 30 days replacement warranty is not applicable for orders that are delivered outside India and would cover only manufacturing defects up to 30 days of delivery of the product.
In the event a refund is issued and the exchange rate has fluctuated from when the initial international purchase was made, BongStyle.com will not be responsible for any possible decrease in the foreign currency refund amount and/or any fees that may be imposed by the receiving international bank.